Effective Date: 25 August 2026
SeyonTex (“SeyonTex”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information you provide when using our website, seyontex.co.in.
This Privacy Policy explains how we collect, use, store, protect, and disclose your personal information when you visit or use our website, purchase our products, contact us, or otherwise interact with SeyonTex.
By using our website, you acknowledge that you have read and understood this Privacy Policy.
1. Information We Collect
Depending on how you interact with SeyonTex, we may collect the following information:
Personal Information
When you place an order, contact us, or use certain features of our website, we may collect:
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Full name
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Mobile/telephone number
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Email address
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Billing and shipping address
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Order and purchase details
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Information provided through contact or enquiry forms
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Communication and correspondence with us
Payment Information
Payments may be processed through third-party payment service providers.
SeyonTex does not intend to store complete payment card, banking, UPI, or other sensitive payment credentials on its own servers. Payment information may be handled directly by the applicable payment service provider according to its own privacy and security policies.
2. Information Collected Automatically
When you visit our website, certain technical information may be collected automatically, including:
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IP address
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Browser type and version
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Device information
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Operating system
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Pages visited
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Date and time of access
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Referring website or source
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General website usage information
This information may be collected through cookies, analytics technologies, or similar technologies where applicable.
3. How We Use Your Information
We may use your personal information for legitimate business and service-related purposes, including:
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Processing and fulfilling orders
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Delivering purchased products
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Communicating with you about your orders
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Responding to enquiries and customer support requests
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Processing payments through applicable payment service providers
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Managing returns, exchanges, cancellations, or refunds
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Improving our website, products, and customer experience
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Preventing fraud, misuse, and unauthorized activity
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Maintaining website security
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Sending promotional or marketing communications where permitted and applicable
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Complying with applicable laws and legal obligations
We will seek to limit the personal information we collect and use to what is reasonably necessary for the relevant purpose.
4. Cookies and Similar Technologies
SeyonTex may use cookies and similar technologies to improve website functionality, understand website usage, remember preferences, and support analytics or marketing activities.
Cookies may be placed by SeyonTex or by third-party services integrated with our website.
You may be able to control or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality or user experience of parts of the website.
5. Sharing of Personal Information
We do not sell or rent your personal information to third parties for their independent commercial use.
We may share information with trusted service providers where reasonably necessary to operate our business and provide services to you. These may include, where applicable:
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Payment service providers
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Shipping and delivery partners
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Website hosting and technology providers
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Analytics and website performance providers
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Customer support or communication service providers
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Marketing and advertising service providers
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Professional advisers or legal authorities where required by law
Third parties receiving information from us are expected to process such information only for legitimate and relevant purposes and in accordance with applicable requirements.
6. Data Security
We take reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure, loss, or destruction.
However, no method of transmitting or storing information electronically can be guaranteed to be completely secure. Therefore, while we take reasonable precautions, we cannot guarantee absolute security of information transmitted through the internet.
7. Data Retention
We retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected, provide our services, maintain business and transaction records, resolve disputes, prevent fraud, and comply with applicable legal, accounting, tax, or regulatory requirements.
When personal information is no longer required for these purposes, it may be deleted, anonymized, or otherwise securely disposed of, subject to applicable legal requirements.
8. Your Rights
Subject to applicable law, you may have rights relating to your personal information, including the ability to:
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Request information about the personal data we process about you
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Request correction of inaccurate or incomplete information
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Request deletion or erasure of personal information where applicable
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Withdraw consent where processing is based on consent
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Raise a grievance regarding the processing of your personal information
Requests relating to your personal information can be submitted using the contact details provided below.
Certain requests may be subject to applicable legal limitations, verification requirements, or other lawful grounds for retaining information.
9. Marketing Communications
Where applicable, SeyonTex may send promotional communications regarding products, offers, collections, or other updates.
You may request to stop receiving promotional communications by contacting us or by using the unsubscribe mechanism provided in the relevant communication, where available.
Please note that transactional or service-related communications, such as order confirmations, delivery updates, payment notifications, or important account communications, may still be sent when necessary.
10. Children's Privacy
Our website is intended for general users and is not specifically directed toward children.
We do not knowingly seek to collect personal information from children in circumstances where such collection is prohibited by applicable law.
If you believe that a child has provided personal information to us inappropriately, please contact us using the details below.
11. Third-Party Websites and Services
Our website may contain links to third-party websites, platforms, or services.
SeyonTex is not responsible for the privacy practices, content, security, or policies of third-party websites. We encourage you to review the privacy policies of those third parties before providing them with your personal information.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, website functionality, applicable laws, or privacy requirements.
Any updated version will be published on this page with a revised “Effective Date”.
We encourage you to review this page periodically for the latest information about our privacy practices.
13. Grievance and Privacy Contact
If you have any questions, concerns, requests, or complaints regarding this Privacy Policy or the handling of your personal information, you may contact us at:
SeyonTex
Address:
154/1, Pari Garden,
Lakshmipuram Main Road,
Poonamallee, Chennai – 600123,
Tamil Nadu, India.
Email:
seyontex.india@gmail.com
We will make reasonable efforts to review and respond to privacy-related requests in accordance with applicable law.
14. Applicable Law
This Privacy Policy shall be governed by and interpreted in accordance with the applicable laws of India.
The processing of personal data by SeyonTex will be carried out in accordance with applicable data protection and privacy laws and regulations.
15. Consent
By using seyontex.co.in, you acknowledge that you have read this Privacy Policy and understand how your personal information may be collected and processed as described above.
Last Updated: 25 August 2026
SeyonTex
154/1, Pari Garden, Lakshmipuram Main Road, Poonamallee, Chennai – 600123, Tamil Nadu, India
Email: seyontex.india@gmail.com